Terms and Conditions

Introduction

Welcome to Jwelly AI. These Terms and Conditions govern your access to and use of the Jwelly AI website, software, mobile applications, and related services.

By accessing or using Jwelly AI, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue use of our services.

About Jwelly AI

Jwelly AI is an AI-powered Jewellery ERP Software platform designed to help jewellery retailers, wholesalers, manufacturers, and multi-branch businesses manage operations through intelligent automation, analytics, inventory management, CRM, billing, and business intelligence tools.

User Eligibility

By using Jwelly AI, you confirm that:

• You are at least 18 years of age.
• You have the authority to enter into a legally binding agreement.
• The information provided by you is accurate and complete.
• You will use the platform only for lawful business purposes.

User Accounts

Users may be required to create an account to access certain features.

You are responsible for:

• Maintaining the confidentiality of login credentials.
• Restricting unauthorized access to your account.
• Ensuring all account information remains accurate.
• All activities performed under your account.

Jwelly AI is not responsible for losses resulting from unauthorized account access caused by user negligence.

Acceptable Use Policy

Users agree not to:

• Use the platform for illegal activities.
• Attempt unauthorized access to systems or data.
• Interfere with platform functionality or security.
• Upload malicious software, viruses, or harmful code.
• Copy, distribute, or reverse engineer the software without authorization.
• Use the platform in any manner that may damage Jwelly AI or other users.

Subscription and Services

Certain features of Jwelly AI may require a paid subscription or service agreement.

Service plans, pricing, and feature availability may be modified at any time at the discretion of Jwelly AI.

Any applicable fees, taxes, and payment terms will be communicated separately through quotations, agreements, or subscription plans.

Artificial Intelligence Features

Jwelly AI utilizes artificial intelligence to provide automation, recommendations, reporting, analytics, workflow optimization, image processing, and operational intelligence.

While AI-generated outputs are designed to assist business operations, users remain responsible for reviewing and verifying decisions, reports, and business actions generated through the platform.

Jwelly AI does not guarantee that AI-generated outputs will always be error-free, complete, or suitable for every business scenario.

Data Ownership

Customers retain ownership of their business data, inventory records, customer information, and operational information stored within the platform.

Jwelly AI may process data solely for the purpose of providing services, improving platform functionality, maintaining security, and delivering AI-powered features.

Data handling practices are governed by our Privacy Policy.

Intellectual Property

All software, designs, content, trademarks, logos, source code, documentation, and technology associated with Jwelly AI remain the exclusive property of Jwelly AI and its licensors.

Users may not reproduce, modify, distribute, sell, or exploit any part of the platform without prior written permission.

Service Availability

Jwelly AI strives to provide reliable and uninterrupted services. However, we do not guarantee continuous availability of the platform.

Services may be temporarily unavailable due to:

• Maintenance activities
• Software updates
• Technical issues
• Internet disruptions
• Events beyond our reasonable control

Limitation of Liability

To the maximum extent permitted by law, Jwelly AI shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Data loss resulting from external factors
• Business interruptions
• Decisions made based on AI-generated recommendations

Users acknowledge that software services are provided on an "as-is" and "as-available" basis.

Termination

Jwelly AI reserves the right to suspend or terminate access to the platform if:

• These Terms are violated.
• Fraudulent or unlawful activities are detected.
• User actions threaten platform security or stability.
• Required subscription payments are not fulfilled.

Upon termination, access to services may be restricted or discontinued.

Third-Party Integrations

The platform may integrate with third-party services, payment gateways, cloud providers, communication systems, or external applications.

Jwelly AI is not responsible for the performance, policies, or actions of third-party services.

Modifications to Terms

Jwelly AI may update these Terms and Conditions at any time. Updated versions will be published on this page with a revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Jwelly AI operates.

Any disputes arising from the use of the platform shall be subject to the jurisdiction of the competent courts in that location.

Contact Us

For questions regarding these Terms and Conditions, please contact:

By using Jwelly AI, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.