Privacy Policy
Welcome to Jwelly AI. We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how Jwelly AI collects, uses, stores, and protects information when you use our website, software, mobile applications, and related services.
By accessing or using Jwelly AI, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide our AI-powered Jewellery ERP Software and related services, we may collect the following information:
Business Information
- Business name
- Business address
- GST details
- Branch information
- Operational data
Account Information
- Name
- Email address
- Mobile number
- User credentials
- User preferences
Operational Data
- Inventory records
- Billing transactions
- Customer information
- Financial records
- Employee information
- Workflow activities
Technical Information
- Device information
- Browser type
- IP address
- Login activity
- Usage statistics
- System logs
How We Use Your Information
Jwelly AI uses collected information to:
- Provide and maintain our services
- Improve platform performance
- Enable AI-powered business intelligence
- Generate analytics and reports
- Process transactions and operational workflows
- Provide customer support
- Enhance security and fraud prevention
- Communicate important updates and notifications
- Improve user experience and product functionality
Artificial Intelligence and Data Processing
Jwelly AI utilizes artificial intelligence technologies to deliver intelligent automation, business insights, reporting, workflow optimization, and operational recommendations.
Data processed by AI systems is used solely to enhance service functionality and improve business management capabilities.
We do not use customer business data for unauthorized purposes.
Data Security
Protecting your information is a top priority.
Jwelly AI implements industry-standard security measures including:
- Secure cloud infrastructure
- User authentication systems
- Access control management
- Role-based permissions
- Data encryption practices
- Activity monitoring and logging
- Regular security reviews
While we strive to protect your information, no online system can guarantee absolute security.
Data Sharing and Disclosure
Jwelly AI does not sell, rent, or trade customer information to third parties.
Information may only be disclosed when:
- Required by law or legal process
- Necessary to protect our rights or security
- Required for service delivery through trusted partners
- Authorized by the customer
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Improve business operations
Data may be securely deleted upon account termination, subject to applicable legal requirements.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze user behavior
- Enhance user experience
- Remember user preferences
Users may disable cookies through browser settings; however, certain website features may be affected.
User Rights
Depending on applicable laws, users may have the right to:
- Access their information
- Update inaccurate information
- Request deletion of information
- Restrict data processing
- Withdraw consent where applicable
Requests may be submitted through our contact details below.
Third-Party Services
Jwelly AI may integrate with third-party services, payment gateways, communication tools, or cloud infrastructure providers. We are not responsible for the privacy practices of external services and encourage users to review their policies separately.
Children's Privacy
Jwelly AI services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or service offerings.
Updated versions will be published on this page with a revised effective date.
Contact Us
For questions regarding this Privacy Policy or data protection practices, please contact us:
Jwelly AI
Email: info@jwellyai.com
Phone: +91 XXXXX XXXXX
Website: www.jwellyai.com
By using Jwelly AI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.